What is Telemedicine?

Telemedicine is a platform that enables you to communicate online with a doctor. You may have a doctor’s appointment by video or phone.

Instead of having a desktop with a webcam, you can view patient scheduling from your smartphone using a telehealth app.

We’re living in unexpected times. Although telemedicine was a useful suggestion ten years ago, it is now incredibly crucial for hospitals and doctors.

The transition to it has been seamless due to the availability of advanced technology. Telemedicine apps are becoming a crucial part of our daily lives.

Telemedicine App Use for Doctors 

As the world is living in social distancing times, millions of people look forward to virtual doctor consultations. Telemedicine use has enhanced the management of treatment, the quality of life of patients, and lowered healthcare costs.

Doctors agree that telemedicine integration is an efficient way of tracking and treating chronic illnesses rather than a 10-15 minute face-to-face discussion. Today considering the locational gap, the healthcare app is transforming how doctors and patients communicate significantly.

The COVID pandemic has changed the demand of the healthcare industry. Telemedicine app development is becoming the primary goal of healthcare providers wishing to offer healthcare facilities to patients virtually and remotely. 

Telemedicine Market Value 

In 2019 the telemedicine market exceeded 45 billion USD. This year, we have witnessed a tremendous spike in telehealth app download as many people have self-isolated themselves. 

In 15 major cities, a U.S. report called the Merritt Hawkins Survey found that a fresh patient has to wait for about two-three weeks to get an appointment with a doctor. Around 70 percent of those surveyed would prefer an online visit over a simulated consultation. 

More than 75 percent would like to get a choice to text their doctors. Here are some of the benefits of telemedicine from the point of view of healthcare professionals.

  • Reduction in healthcare cost 
  • React more efficiently to emergencies
  • Minimize time lost due to traffic congestion or other difficulties
  • Develop better control of the daily schedule
  • Patient satisfaction
  • Prevent patient’s data from loosing
  • Maintaining the overall work-life experience among physicians
  • Additional revenue system for doctors 
  • Availability of many specialists

Telemedicine app development companies are putting tremendous efforts to develop the best telemedicine apps for doctors and patients. They must include the following features: 

 1. Easy Patient Registration 

Patient registration is the first step; patients find it easy and reliable when minimum details with a secure authentication process.

Patients find it easy to use when the information required for registration is minimum with added features to upload the picture of additional documents. 

After easy and fast registration, patients can select the doctor as per their need and book an appointment. The patients can upload medical records, insurance verification information, and previous prescriptions instead of typing. 

 2. Patient’s Dashboard

The patient’s dashboard is a beneficial feature for the physician to make an immediate treatment plan. It shows an outline of the patient’s medical and personal information making diagnosis easier for the doctor. 

This feature highlights the basics and details and filters patients according to the medical issues. 

  • Up-to-date information on the patient condition
  • The room assigned and undergoing prescription
  • Chief complaints of the patient 
  • Insurance information
  • History of visits
  • Patient management 
  • Remote Patient Monitoring Systems highlights 

 3. Doctors Catalogue

Doctor’s catalog is a time savior for both patients and healthcare professionals. It further increases the accuracy of the match-making process between the doctor and the patient.

Like a patient’s profile, telehealth apps should also have doctors’ profile features, and the catalog must contain the following details about the doctor.

  • Address
  • Qualifications
  • Area of specialization 
  • Experience 
  • Availability schedule 
  • Allocation and management of healthcare professionals 
  • Patient health record 

4. Appointment Management

Calendar integration enabled with a reminder notification patients can be reminded of all upcoming medical appointments via their phone only. 

This appointment scheduling feature reminds doctors up-to-date with their appointment status. Doctors can view appointment requests and patient profile before patient communication.  

This app integration features show the patient queue and filter patient profiling. Also, enable the doctor to cancel appointments anytime in case of emergency. 

5. Video/Audio/Text Consultation 

Approximately 30% of respondents to the McKinsey & Company research said they’d be interested in telehealth solutions offering features to get enrolled online/video counseling sessions and in-app chat with a doctor.

The cloud-based medical record-keeping of telemedicine data with HIPAA compliance of patient information and recorded video consultation often ensures app data security. 

The convenient exchange of patient information with any clinician specialized in the care of a particular patient’s condition, even with a caregiver of the patient who wants the information for insurance reasons.


  • Patient communication via teleconferencing enables patients to ask questions regarding the symptoms. 
  • Replacement of In-person assessment with photos and video consultation. 
  • App integration and cloud solutions used by telemedicine app development companies facilitate real-time communication and remote patient diagnosis. 

6. EHR 

EHR integration enhances the feasibility of telemedicine apps. 

EMR keeps the record of the treatment history whereas, EHR digitally stores all the data of your blood work, laboratory tests, radiological images, prescriptions, and all the precious treating doctors.

 It saves time for both patients, and the doctors to monitor the health progress and inspect when needed. 

The telehealth app, integrated with EHR, ensures streamlined patient record processing and consolidating in one area. Further, preventing duplication of data from virtual visits.   

Telemedicine apps with an integrated EHR feature facilitate seamless telehealth billing services and many more such as:

  • App data security/ telemedicine HIPAA compliance 
  • Easy to use 
  • Early diagnosis 
  • Streamlined patient care 
  • Improved patient data collection 
  • Proper data processing of telemedicine visit 
  • Streamlined telemedicine billing 
  • Cost-effective telehealth reimbursement 
  • Integrated payment systems

7. Geolocation 

Present U.S. medical laws require a telemedicine app to link patients to doctors geographically based in the same state.

Finding a patient’s location enables the app to locate pharmacies near the patient, provide directions, and predict the estimated time to reach the hospital in emergency cases. 

When hospital maps and images are available, it becomes easy for the patient to locate the right department. 

8. E-prescription 

It is an essential feature as e-prescription benefits pharmacies, patients, and prescribing doctors by bringing healthcare service faster. 

Telemedicine mobile apps with this feature enabled are already compliant with telemedicine regulations such as:

  • Health Insurance Portability and Accountability Act (HIPAA)
  •  EPA (Electronic Prior Authorization)
  • Food and Drug Administration (FDA)
  •  U.S. Department of Health & Human Services (HHS)
  • HITECH Meaningful Use Stage 1 (MU-1) and Meaningful Use Stage 2 (MU-2)

Doctors can produce and send prescriptions with no errors with an e-prescription feature. It will help to save time, along with communication enhancements and patient satisfaction. 

It also allows physicians to access records on the medical insurance form, providing all information in electronically linked pharmacies.


  • It consists of a complete list of medications with dosage instructions.
  • Reduced pharmacy and prescription error. 
  • Streamlined process and improved patient safety. 
  • Renewal of the prescription gets easy and fast. 
  • Integrated pharmacy business for the same medicine supplying pharmacies.
  • More comfortable for the doctor to understand patient history 
  • Reduced medication cost 
  • Decreased re-hospitalization 
  • Medication tracker 

9. Payment Gateway  

The opportunity to pay medical bills from your smartphone should be a must-have feature in every telemedicine app. Integrated payment systems are needed in all types of telemedicine specialties as they include the following benefits: 

  • Automated invoice for every patient 
  • Automated appointment adherence 
  • Multiple payment methods 
  • Can help develop pay-slips for hospital staff 
  • Record of payments 
  • Secured payment compliance
  • Safe payment processing  
  • Easy and fast user friendly 
  • Low rates

10. App Scalability

The patient’s freedom to rank and evaluate their physicians is an essential function for any telemedicine app. Feedback from patients is seen as a crucial component of quality improvement and professional advancement. Moreover, it will help many new patients to find the specialist doctor best suited for their preferences. 

The scaling features’ design should be so that only the patient who receives the treatment can rate the doctor to benefit the healthcare system


  • Patients with similar diseases get to know the best specialty doctor.
  • Boost up the confidence of treating doctors.
  • Better healthcare outcomes. 


Telemedicine applications for healthcare enhance the quality of healthcare service for both patients and physicians. Today, the competition in telemedicine app development is growing as Telemedicine mobile apps’ need is rising and will continue to increase.

Telemedicine apps may expedite the treatment of several medical conditions. When a person receives treatment from a competent doctor who gives accurate information on their symptoms, it is most effective. 

Thanks to these intrinsic benefits of telemedicine, telehealth apps are increasingly adopted by both clinicians and patients.









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