Patient Scheduling Software

Patient appointment scheduling software is a digital solution to streamline the entire process of managing appointments at hospitals or clinics. This software lets patients look up available time slots for physician consultations and book one at any time of the day. Additionally, people can cancel or reschedule their appointments using online patient scheduling software. On the healthcare providers’ side, the staff can view and manage all the appointments for every physician. Patient scheduling software digitizes all the activities around medical appointments and eliminates the need for pen and paper.    

Let’s build your project

Explore Patient Scheduling Solutions

Healthcare interoperability is the ability of two or more medical software to exchange information and process the same. OSP can build custom APIs to enable rapid electronic data exchange between healthcare patient scheduling software and other medical applications. This facilitates integrating multiple relevant software such as practice management, telehealth, electronic health records, etc. The patient scheduling solution we can build will facilitate the cohesive functioning of a comprehensively integrated health system at medical centers. Such a platform would ultimately benefit patients, providers, payers, and even administrators when it comes to governance.

Missed appointments are one of the leading reasons for the worsening of diseases, especially in the case of people suffering from chronic conditions. Moreover, studies also estimate that they are responsible for a significant portion of healthcare spending in the country. But OSP can leverage modules for healthcare automation and build patient scheduling software with a feature for automatic appointment reminders. This would send alert notifications as the day of the appointment gets closer, and the day the patient is supposed to visit. As a result, people are far less likely to miss their consultations, which results in better healthcare management, especially in the case of chronic diseases.

It is common for people to book appointments and cancel them due to unforeseen situations. But the hassles related to rescheduling sometimes deter people from booking another appointment and indirectly ignoring their health. But OSP can build software for patient scheduling with a feature for easy cancellation and rescheduling. With our application, users can cancel and reschedule with a few clicks within a minute and avoid misses. Coupled with features for reminders, OSP’s patient appointment scheduling system would encourage better adherence from patients. The best part – the rescheduling can be done at any time of the day on short notice through the application. 

The proliferation of smartphones means everyone prefers to use mobile applications for just about everything. The patient scheduling software OSP can build will be compatible with Android and iOS platforms and feature a highly interactive UI/UX. OSP is well aware that only some of its users would be comfortable with technology. It makes simplicity and user-friendliness top priorities in the UI/UX of its patient appointment scheduling app. We carry out rigorous testing and follow global best practices to ensure that all our features can be accessed and utilized with little or no prior experience.  

Making payments digitally is both easy and convenient for booking doctors’ appointments. OSP can build HIPAA-compliant solutions for patient scheduling to ensure that users can make digital payments securely with a few clicks. Our solution will include multiple popular payment gateways to make it easy for patients to book appointments and make payments either partially or in full. In other words, our patient scheduling and billing software allow fast booking and payment for appointments. On the providers’ side, such a feature would also simplify and streamline all the workflows around payment processing. Additionally, it would also make compliance easy for provider organizations.  

OSP can include multiple features for doctor-patient engagement in its online patient scheduling software. Effective patient engagement has been shown to result in better health outcomes. In light of this, we can incorporate features like a chatbot, follow-up reminders, and medication alerts within our patient scheduling software. These will help users to schedule appointments, complete follow-ups, and contact providers for doubts about medications, test results, diets, etc. An appointments solution that doubles up as a patient engagement system will help users in the long run.  


Without patient scheduling software, hospitals or clinics would need to maintain a dedicated staff for handling appointments. This staff would have to attend phone calls, check calendars, and allocate a slot for patients. Moreover, patients would have to face hassles with cancellation and rescheduling. But a patient scheduling software aggregates appointment management into one digital interface and saves overhead by preventing the need for dedicated staff.

Having software to manage patient appointments enables hospitals and clinics to leverage healthcare analytics solutions and medical informatics. These solutions allow provider organizations to find useful patterns in appointments. Examples of these patterns include finding the most regular patients, knowing which patients miss and often cancel, the number of patients with specific diseases, and so on. This empowers providers to address patient problems, indirectly impacting health outcomes.

Managing appointments enables medium-sized clinics and large hospitals to manage their staff better. A platform for patient scheduling workflow shows the number of appointments lined up for the day and helps manage the physician roster better. Moreover, since this software can be integrated with other existing ones, it improves the effectiveness of integrated healthcare solutions since the flow of patients and physician schedules can be streamlined.

Let’s build your project

Patient Scheduling Software Development Services


Custom Medical Patient Software Development Services

  • Interactive interface to ensure impactful user experience
  • Included a feature for patient intake form for faster registration
  • Function to automate insurance verification
  • Enables rescheduling of appointments to suit physician availability
  • Sends out appointment confirmations through text messages

Medical Patient Software for Hospitals

  • Patients can cancel appointments and reschedule at any time
  • Sends appointment reminders to patients through automated messages
  • Informs patients in case of cancellations or physician unavailability due to emergencies
  • 24/7 web portal to streamline booking appointments for patients
  • Option for the software to be either on-premises or cloud-based

Design and Development of Mobile-Based Patient Scheduling software for Practices  

  • User-friendly UI/UX to ensure usability and navigability
  • Available for both Android and iOS platforms
  • Robust and scalable backend to ensure that it can handle high-usage traffic
  • Rigorously tested to ensure complete compliance with HIPAA regulations
  • Customizable features to suit the needs of medical practices

Our Core Services

Solutions We Offer

What Our Client Said

Industry Industry Industry Industry Industry Industry Industry Industry Industry Industry

Case Studies

Let's Begin

Latest Talks


An Ultimate 2022 Guide to Patient Scheduling Software

Read More Hear

How to Implement Patient-Centric Scheduling Systems in Healthcare to Drive Provider Performance

Read More Hear

There’s a Better Way to Manage Inpatient and Outpatient Flow. It’s Called Healthcare Scheduling Software

Read More Hear

Everything you need to know about Nurse Scheduling in 2022

Read More Hear

Everything You Should Know About Patient Engagement in 2022

Read More Hear

Everything You Should Know About Healthcare Scheduling Software for Hospitals

Read More Hear

Frequently Asked Questions

Healthcare scheduling software is a digital platform that enables healthcare organizations to organize appointments and physician schedules. When it comes to patients, they can log in to this platform and book appointments whenever they want. At the hospital’s end, the staff can manage all the appointment bookings along with physician schedules.   

If a doctor gets called away for an emergency, the staffers can allocate their patients to another doctor and cancel or postpone the appointments. To summarize, healthcare scheduling software streamlines all activities surrounding appointments and physician schedules.  

A patient scheduling system or patient scheduling software is a digital solution to manage appointments at medical organizations. Patients can use it to check available time slots for appointments, while the staff at hospitals or clinics can view and manage the same.  

A patient self-scheduling software is a digital solution that allows patients to schedule their medical appointments online. It can be done through a mobile application, web portal, or even text messages.

Patient scheduling software, appointment management software, and hospital scheduling software are examples of software applications for scheduling patient appointments.  

Patients using a dedicated mobile application or a website to schedule appointments is the most efficient way to book them. Such a platform offers patients the convenience of booking consultations 24/7 from anywhere. On the other hand, the staff at a hospital or clinic can view the appointments on their screen and run daily operations.   

In other words, using patient scheduling software creates a win-win for patients and providers. It is the most convenient way of booking appointments.  

     1. Time-Slot Scheduling  

This is the most common type of patient scheduling. In this, patients are offered a list of available time slots. Subsequently, they choose a slot they prefer and fill out their details, following which they receive a confirmation through email or SMS.  

     2. Open Booking  

In this format, patients are not given a specific time slot but a time range to come. For example, a patient at a hospital might be told to come between 10 am and 12 pm for a consultation. The patients who arrive during the period are served on a first-come basis.  

This type of schedule is important for hospitals or clinics that see many patients, so providing one specific time slot might not be accurate.   

     3. Wave Scheduling  

In wave scheduling, a certain number of patients are booked into a timeframe and then served on a first-come basis. This forms a steady and constant queue of patients, and nobody has to wait too long.  

     4. Stream Scheduling  

Patients are allocated a fixed time to see their physicians in-stream scheduling. It accommodates more time for patients in greater need or those needing more time. This ensures that patients won’t have to wait too long.   

     5. Clustering Scheduling  

In this way of scheduling, patients with similar conditions or needs are grouped and allocated a chunk of time in a day or an entire day, depending on the number of patients. This makes it easy to dispense the appropriate medical services to each cluster of patients, streamlining medical workflows.  

     6. Double Scheduling  

As the name indicates, this allows two patients to book an appointment for the same time slot. This works when more than one provider is available and helps clinics serve patients with more serious conditions.  

Use appointment reminders and confirmations to reduce no-shows by patients. Confirmations are sent out by SMS or email, which patients respond to. In case of no response, the time slot is given to another patient. This facilitates better utilization of time.  

Optimize Call Centers  

Many patients prefer speaking to a person over using a mobile application. This could mean dozens or even hundreds of calls each day, depending on the size of the hospital. So, it is important to optimize the call center operations to reduce wait times and maximize patient experience.  

Use Data Analytics  

Operational data holds valuable insights. By accessing data from appointment scheduling, clinicians and medical executives can identify problems in their operations and takes steps to address them.   

Message Broadcasts  

This is to reach out to multiple recipients simultaneously. It is useful to notify multiple patients about cancellations or postponements in emergencies. It saves time and effort for both patients and the medical staff.  

Use Patient Self-Scheduling Applications  

These applications enable patients to book appointments anytime using a mobile or web portal. Moreover, patients can schedule or reschedule at any time at their convenience in a minute. This streamlines appointment management for the medical staff and offers convenience for patients.  

Reduced No-Shows  

Missed appointments are one of the biggest reasons for the worsening of chronic diseases. The ability to book and re-book at any time from anywhere encourages people to show up for their appointments.  

Convenience For the Medical Staff  

With an online scheduling system, the hospital staff would have to use pen and paper and attend to phone calls from patients. Moreover, they would have to deal with cancellations and rescheduling manually. But a digital platform eliminates this problem by streamlining workflows for the staff.  

Easy for the Patients  

An online platform enables people to book appointments with a few clicks in a minute. This makes it fast, simple, and convenient for them by eliminating the need to call a clinic and enquire about available time slots.  

Lowers Overhead For Providers  

With software for scheduling, providers with a small practice won’t have to hire additional staff to manage appointments. They can do it themselves through the software and still serve patients. 

Schedule A Call