Epic Upgrade

Epic Upgrade involves implementing the latest version of Epic’s Electronic Health Record (EHR) system and introducing new features and optimizations. This enhancement translates to improved workflow for healthcare providers by streamlining tasks, offering advanced clinical decision support tools, and ensuring seamless integration with other systems. At OSP,  we upgrade Epic to optimize user interfaces, making data access more efficient and aligning with evolving industry standards. These improvements empower healthcare providers to deliver more effective and personalized patient care and improved revenue cycle management while facilitating a smoother and more productive workflow. Our Epic upgrade experts smoothen the process, ultimately enhancing healthcare services’ overall efficiency and quality.

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Explore Epic Upgrade Services

The planning feature involves meticulously strategizing the Epic upgrade implementation process. It streamlines workflow by systematically assessing the organization’s needs, creating a detailed timeline, and allocating necessary resources. OSP provides proactive planning that minimizes disruptions to healthcare operations during the Epic upgrade, ensuring a smooth transition. 

Our Epic upgrade experts address potential challenges, optimize system configurations, and establish a framework for testing and training. OSP’s planning acts as a roadmap, guiding the upgrade process and contributing to seamless integration of new features, ultimately enhancing overall efficiency in healthcare provider workflows.

Implementation executes the planned changes in the EMR systems. The implementation smoothens the workflow by carefully configuring and installing the upgraded software, often focusing on optimizing technical aspects. OSP’s implementation ensures a seamless transition to the new version, minimizing disruptions to healthcare workflows. 

Our experts rigorously conduct testing to validate system functionality, and adjustments are made to align with organizational needs. OSP’ implements the upgrade to facilitate a systematic and controlled roll-out, promoting smooth integration of new features and minimizing downtime. Get enhanced overall efficiency within healthcare provider workflows with OSP’s upgrade process.

Testing is a rigorous assessment of the upgraded system’s functionality. Get streamlined workflow by identifying and resolving potential issues before implementing OSP’s Epic upgrade services. Thorough testing ensures that the new features and optimizations align with healthcare providers’ needs and do not disrupt critical workflows. 

Our team at OSP addresses any lack of similarity in the testing to contribute to a seamless transition and minimize the risk of unexpected disruptions during the go-live phase. We conduct the testing carefully to optimize system performance, fostering confidence in the reliability of the upgraded Epic EHR system. OSP’s upgrade services support an efficient and uninterrupted workflow for healthcare providers.

The Optimization feature involves fine-tuning the system post-implementation. This process enhances workflow by addressing specific organizational needs, refining configurations, and maximizing the utilization of upgraded features. OSP’s Epic EHR upgrade emphasizes data analysis and user feedback; this phase aims to enhance system performance and align workflows more closely with operational goals. 

Our Epic optimization upgrades the upgrade process to ensure that healthcare providers derive maximum value from the Epic EMR upgrade, promoting a more efficient and tailored workflow. Our continuous refinement and customization through Epic consulting contribute to sustained improvements, supporting healthcare professionals in delivering high-quality patient care within a system finely tuned to their specific requirements.

The Go-Live support assists in the transition to the upgraded system. OSP’s Epic platform upgrade streamlines the workflow by offering real-time support, troubleshooting, and addressing user concerns as the new features go live. We offer exclusive support that minimizes disruptions, ensuring a smooth adaptation to the Epic EHR upgrade. 

Get immediate assistance, training, and guidance; the feature enhances confidence among healthcare providers. With a seamless transition, OSP empowers the medical staff to navigate and utilize the new functionalities effectively. Go-Live Support is crucial for maintaining workflow continuity, optimizing user experience, and maximizing the benefits of upgraded Epic systems.


Epic Upgrades boost Return on Investment (ROI) by enhancing system efficiency, streamlining workflows, and providing access to advanced features. Improved operational performance and increased user satisfaction contribute to a positive ROI with OSP’s upgrade process. Our upgrading services ensure that healthcare organizations derive greater value from their investment in the Epic EHR system.

Get improved system performance with OSP’s Epic software upgrade services. Optimized technical aspects, refined configurations, and addressed potential bottlenecks contribute to an improvement of system performance. These enhancements encourage response times, reduced downtime, and a more reliable Electronic Health Record (EHR) system, contributing to a seamless and efficient healthcare provider workflow.

Epic Upgrades provide enhanced functionality by introducing new features and optimizations. OSP’s upgrade services empower healthcare organizations with advanced tools, improved clinical decision support, and streamlined processes. The upgraded Epic system ensures that healthcare providers can access the latest functionalities, contributing to more efficient and effective patient care.

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Epic Upgrade Additional Services


Cross Platform Integration

  • Evaluate existing Epic integrations for challenges
  • Develop custom solutions for seamless data exchange
  • Rigorously test cross-platform integrations for accuracy
  • Optimize configurations for enhanced interoperability

Data Collection

  • Analyze and enhance existing Epic data
  • Remove inaccuracies for data integrity
  • Modify data fields to meet specific needs
  • Seamlessly integrate with external sources for a unified repository

Staff Augmentation

  • Add specialized staff to complement existing teams
  • Address skill shortages during the Epic upgrade
  • Scale workforce based on project demands
  • Obtain temporary Epic specialists as needed

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Frequently Asked Questions

Epic upgrades are comprehensive updates to the Epic Electronic Health Record (EHR) system, incorporating new features, optimizations, and improvements. Unlike regular software updates, Epic upgrades are major releases, often requiring careful planning and execution due to their impact on healthcare workflows, data structures, and system functionality.

Hospitals and healthcare organizations typically consider Epic upgrades every 12 to 18 months. This timeframe aligns with Epic’s release cycle and ensures organizations stay current with the latest features, security updates, and regulatory compliance. Regular upgrades enhance system performance and support the evolving needs of healthcare software development.

While Epic strives to maintain compatibility with third-party integrations, the impact can vary. Incompatibilities may arise, requiring adjustments to ensure seamless functionality. Healthcare organizations should collaborate with Epic and third-party vendors to assess and update integrations during the upgrade to maintain interoperability and optimize performance.

Epic Upgrades bring benefits such as access to advanced features, enhanced system performance, and compliance with industry standards. They streamline workflows, improve interoperability, and ensure the EHR system stays current, supporting hospitals and healthcare practice management systems in delivering high-quality patient care while maintaining security, efficiency, and regulatory compliance.

Yes, Epic Upgrades can be customized to meet the specific needs of different healthcare organizations. Consulting firms offering upgrade services collaborate with organizations to tailor the process, addressing unique requirements, workflows, and integration needs. This customization ensures a seamless transition and optimal alignment with organizational goals.

Healthcare organizations should consider factors such as the specific needs of their clinicians, available resources, compatibility with existing third-party integrations, and the potential impact on workflows. A thorough assessment, careful planning, and stakeholder communication are essential for a successful Epic system upgrade.

Typical release notes or change logs for Epic software upgrades include details on new features, enhancements, bug fixes, and changes to system behavior. They provide healthcare organizations with a comprehensive overview of modifications, allowing them to understand and prepare for the impact of the upgraded Epic system on their workflows and processes.

Healthcare organizations receive support from consulting firms or Epic directly during an Epic upgrade, including technical assistance, training programs, and troubleshooting resources. Post-upgrade, ongoing support may include bug fixes, optimization services, and access to knowledge bases to address any challenges and ensure the sustained success of the upgraded system.

Best data backup and recovery practices during an Epic upgrade include conducting comprehensive backups before the upgrade, verifying the integrity of backups, and storing them securely. Regular backup and recovery process testing ensures data integrity and minimizes risks, facilitating a smooth recovery in case of any unexpected issues.

Potential risks with Epic upgrades include workflow disruptions, data integrity issues, and software compatibility challenges. Mitigation involves thorough planning, testing, and communication. Engaging experienced consultants, ensuring staff training, and having a contingency plan contribute to a successful upgrade, minimizing risks, and optimizing system performance.

Common reasons for Epic upgrade failures include inadequate planning, insufficient testing, and communication gaps. Resolution involves comprehensive pre-upgrade testing, detailed project planning, and clear communication with stakeholders. Engaging experienced consultants, addressing system compatibility, and having contingency plans contribute to successful Epic upgrades.

Epic provides tools and guidance for data migration during upgrades. The process involves extracting data from the existing database, transforming it to meet the new version’s requirements, and loading it into the upgraded system. Epic’s resources assist healthcare organizations in ensuring a smooth transition with minimal data-related issues.

During an Epic upgrade, integration points with other healthcare systems are carefully managed through collaboration with third-party vendors and thorough testing. Post-upgrade, ongoing communication with vendors, and remote patient monitoring help ensure seamless interoperability with any necessary adjustments to align with the upgraded Epic system.

Epic actively monitors healthcare regulatory changes and releases updates to maintain compliance. These updates are integrated into the Epic upgrade process, ensuring healthcare organizations remain aligned with evolving industry standards. The upgrade includes adjustments to features, configurations, and workflows to comply with the latest regulations.

OSP can customize Epic upgrades to align with your healthcare organization’s specific needs and workflows. They tailor the upgrade process through collaboration, addressing unique requirements, ensuring seamless integration with existing systems, and optimizing Epic’s features to enhance efficiency and support organizational goals.

OSP ensures minimal disruption during the Epic upgrade software solutions by employing meticulous planning, conducting comprehensive testing, and providing support during the go-live phase. Their expertise helps optimize workflows, minimize downtime, and promptly address issues, ensuring a smooth transition without significant disruptions to healthcare operations.

Yes, OSP can assist in evaluating your current Epic system to determine the need for upgrades and identify areas for improvement. Their expertise includes assessing system performance, analyzing workflows, and providing recommendations to optimize the Epic environment, ensuring alignment with your organization’s goals and objectives.

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