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Healthcare Case Management

Healthcare Case Management Software Solutions


Healthcare Case Management Solutions

In today’s corporate landscape, medical case management is increasing in criticality. OSP’ healthcare case management solutions are focused on providing timely coordination of care-giving to meet an individual’s healthcare requirements and maximize cross-functional collaboration on case investigations. OSP innovative and tailored medical case management software solutions streamline day-to-day tasks and enable you to establish and follow consistent procedures for case recording, routing, investigation, tracking, task management, status reporting, and analytics. OSP strives to provide custom web and mobile-based case management solutions that enable improved process management and robust case administration to standardize the process of capturing, investigating, resolving, and reporting cases.


The common bottlenecks which might slow down your business growth


Manual Processes

Highly cumbersome processes that rely on physical efforts of staff for mundane work to be completed.


Unstructured Data

High volumes of data that prove meaningless without tools for analysis due to their sheer nature of complexity.


Low-Quality Services

Lack of connectivity with customers is a common challenge that hampers the level of service being given out.


Low Operational Efficiency

Tedious processes and minimal connectivity has added to the disorganization of internal management and processes.


Higher Costs

Labor-driven processes and a lack of consumer awareness is driving costs higher and lowering overall profits.


Higher Workforce Requirement

Medical billing employees and coders are spending more and more time executing menial tasks.

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Healthcare Case Management Solutions for Improved Management and Efficiency

Transformation of the healthcare panorama through automated systems to increase the overall satisfaction of patients and physicians.


Automated Data and Image Analytics

Sifting through the volumes of patient information to identify relevant patterns are time-consuming and inefficient. Our tailored medical case management software solutions offer immediate clinical decision support toward diagnosis through the meaningful interpretation of medical images and the culling of latent information to distinguish patterns, which can considerably enhance the work of radiologists. The traditional method relies on the radiologist to read a scan with little or no help, with a full and final dependency on the identification of the radiologist. With our programmed web-based case management solutions, a scan is reviewed, and potential findings are immediately identified from the image.

Data Warehousing

While incorporating cloud-based case management, data warehousing is an important feature that consolidates all the data from different sources and provides a holistic picture for swift and intelligent medical decision making. Through this tool, the business’ overall picture can be viewed coherently, and strategic clinical decision making is considerably simplified. Furthermore, through cloud-based case management, data is automated by computer-based techniques that identify, extract, and analyze business data and provide meaningful interpretations. The unstructured data is further intelligently classified for timely and efficient retrieval, improving overall operations. Another capability is the preparation of data for key business functions. This is undertaken by collecting, cleaning, and consolidating data into a common folder that can then be utilized to undertake analytics. This method is useful in combining data from multiple sources.

Predictive Analytics

The case management process leverages predictive analytics technology to assist clinicians in identifying disease vulnerability prior to its onset. This creates a culture of preventive care as opposed to remedial care. Through intelligent machine learning, patients who are prone to a certain illness are flagged and, therefore, capture the attention of the pathologist who can then advise long term care. Our CDSS solution uses neural elements to make the system identify objects that have been rarely or never seen. Through advanced algorithms, these objects are then analyzed and highlighted to the pathologist, along with a detailed account. The process is further enhanced through a suggested translation of the implication of the identified object.

Case Tracking and Routing

Our tailored case management process tracks and captures case data from multiple sources to triage cases, support updating old cases, and uploading new and legacy cases in bulk. Additionally, the technology routes every case to the appropriate personnel based on standard operating systems and deliver automated notifications to enable timely completion of tasks. These cases can then be sent to authorized users for review and to generate an action plan for approval by capturing valuable feedback for ongoing cases. Our custom-built solutions ensure necessary regulatory compliance with the auto-population of electronic forms based on the case data you’ve collected and tracked in the system. The data is finally stored in a common repository for cross-channel and cross-department enterprise viewing, along with shared workflow tools for better efficiency.

Operational Excellence

We program healthcare case management software solutions that focus on efficiency in case management through evidence trails, as well as speeding up and streamlining the entire document management process. Improve data transparency and compliance with custom reporting management tools and audit trails of all operational activities. We focus on the core benefits of tailored CDSS is to eliminate potential clinical errors and adverse events. Our customized case management solutions promote faster and more efficient billing procedures with qualitative revenue cycle management capability. We can also offer an advanced reporting ability for both internal and external monitoring to ensure proper evaluation and improve the overall quality of medical care.

Practice Management

Our custom reporting management tools include applications for patient engagement. With practice management technologies, we can offer added convenience and increased accessibility. Healthcare providers have been facing a constant challenge of consistent patient engagement and communication. To address this challenge, automated appointment scheduling, and reminders through interactive, multi-modal, and flexible communication strategies can be adopted. These communication workflows seamlessly integrate into the clinical decision support system, improving time efficiency, and reducing overall hassles. As part of the practice management process, patient engagement and convenience is further increased through the provision of online bill payment, through the incorporations of wallets and co-pay systems. These automated processes will considerably reduce overall costs and paperwork. It can further work towards reducing errors and reclaims.

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What We Offer?

Efficiency Through

OSP’s custom-made healthcare case management solutions can play a vital role in fostering efficiency by streamlining the case management lifecycle and robust case administration. We can build a reliable, cloud-based case management interface to be readily accessed from anywhere. The robust collaboration tools, alerts & reminders, and automated workflows efficiently manage service providers' data, chronologic log of case notes, case flow automation, effective financial service provisions, patient diagnosis, and problem history. Our tailored solutions provide standard case management metrics with in-depth, real-time visibility into the case management process. We build easy-to-use reporting tools that allow creating a range of reports covering client activity and billing.

Healthcare Management

Intuitive Interface
for Operational Efficiency

OSP' clinical case management software solutions provide an intuitive interface to highlight case items and tasks that demand immediate action. Our software solutions are instrumental in enhancing operational efficiency by quickly identifying departmental and enterprise risks and trends, reducing liabilities, and preventing a case's recurrence. Furthermore, we design custom-made interfaces that adhere to the organization's specific demands in terms of case management. The interface is automated to provide alerts and reminders about relevant cases for timely action. The interface can be built to incorporate data integration from multiple sources that will go a long way in improving operational efficiency.

Diagnostic Support

Patient Stratification
and Intake

At OSP, our customized case management solutions deploy to create distinct sections for population health, telemedicine, voice interactions, and clinical support. Its all on the same platform to provide a high level of patient stratification. We execute modern data standards and cloud-based platforms, to enhance productivity and considerably reduce multiple platforms. Our apps are embedded with intelligent technology capabilities to enable and engage patients into their healthcare, through personal data upload and effortless customization features. We further enhance the ability of physician documentation through agile technologies by offering similar customization and accessibility features. These methods go a long way in improving actual patient-physician interaction time.

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