Telehealth Solutions

Telehealth uses digital and telecommunications technologies to access or provide healthcare services remotely. Telehealth solutions comprise technologies (hardware & software) that enable providers to deliver medical services and patients to access them without either of them meeting physically. Telemedicine solutions have shown great promise in increasing access to care for distant, underserved rural communities. Since patients need not go to see their physicians in person, people who face difficulty with mobility or transportation can receive care from the comfort and privacy of their own homes.   

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Advanced Telehealth Solutions

Health Access for the elderly and patients with complicated conditions like post-surgery or cardiac arrest can become inconvenient. However, delays in care delivery in such cases can increase the health risks of the patients. Advanced telehealth solutions improve care access among high-risk adults and senior communities. Cloud-based telehealth is essential for looking after patients in homes and healthcare settings or those in rural areas. Telehealth dermatology, for instance, allows patients to consult with doctors about skin problems.

OSP can develop customized telehealth applications that will allow patients to have telehealth virtual visits through telehealthcare. Our telehealth monitoring systems enable patients to go through preventive health screenings. Besides telehealth physical therapy, OSP can also engineer telehealth psychiatry to offer mental health services.

Many patients require integrated care, a combination of care services from different centers. However, managing integrated healthcare in the US can be challenging. It involves handling huge amounts of data, data entry, data sharing, and communication. Integrated telehealth solutions improve staff efficiency and reduce the scope for errors. Physicians can easily access patient data and share them securely through telehealth software systems.

OSP’s custom telehealth software solutions allow the provision of high-quality collaborative care and simplify data management. Our telehealth services can help healthcare organizations in the US to improve clinical workflows. We are experts in developing telehealth software that would overcome your difficulties with EHR integration. OSP can create telemedicine software solutions to easily exchange electronic patient data across multiple interfaces. Our advanced telehealth solutions involve healthcare automation that manages administrative and operational tasks in integrated healthcare.

Communication between patients and providers is essential for quality treatment. With telehealth software, patients can easily reach out to physicians from anywhere. Telehealth 2.0 is facilitated with teleconferencing and chatbox for simplifying communication. In this way, virtual care is successful through televisits via telehealth. 

OSP’s custom telemedicine software solutions allow face-to-face interactions with patients on web-based or mobile devices that support good quality video and audio via telehealth video conferencing. All you require is a secure internet connection, and we can assure remote communication in real-time using our telehealth services. Our customized telehealth application also enables screen sharing. OSP’s custom telehealth software solutions also help with integration care via integrated telehealth solutions, where multiple healthcare providers can participate in virtual televisits. We can develop telehealth software integrated with chat features that allows the exchange of text-like messages between patients and physicians. The messages exchanged using our advanced telehealth solutions are private and secure as per HIPAA compliance.

US healthcare is constantly evolving to meet the growing needs of people and remain technologically advanced. Mobile health or mHealth and telehealth applications are gaining increasing importance. A telehealth system can be accessed through internet-based devices, including mobile phones. This makes telecare user-friendly and available from any location. Home telehealth, for example, can be utilized through telehealth technology on mobile.

OSP can engineer telehealth applications that can be used from any smartphone. It is especially helpful when patients require telehealth urgent care. Our customized mobile-based advanced telehealth solutions are convenient because you can avail care services and communicate with healthcare professionals while at home or while traveling. The data exchange occurs securely, and patients can access various features of telehealth applications, including telehealth for Medicaid and telehealth occupational therapy.

Appointment scheduling is a common hurdle faced but the US health industry. Patients sometimes wait for prolonged periods for getting an appointment for a doctor’s visit. There are also instances of missed appointments where the healthcare center does not get notified. Lack of appointment management also leads to patients waiting beyond their scheduled appointment time. As a result, physicians are unable to tend to many patients in the absence of organized appointments. These issues can be resolved with telehealth software systems. 

OSP can create telehealth software that would allow patients and clinics to book appointments online through custom telehealth software solutions. Our telehealth services send automated and appointment reminders to patients and staff. OSP’s cloud-based telehealth ensures that the healthcare center is prepared for the patients well ahead of time and no shows are eliminated. Patients can receive notifications about their appointment times through telehealth software, so as to not miss them. Advanced telehealth solutions simplify the process of appointment management. OSP can build telehealth app that will safely store patient records and appointment details as per HIPAA regulations.

Health centers in the US struggle with data management and keeping all the patient data secure. Cyber technology has made medical data susceptible to a breach of privacy. It is even more essential now to manage medical records and protect them from any cyber threats. Advanced telehealth solutions simplify and automate data handling and data management that leads to successful health management. Telemedicine software incorporates electronic patient data containing essential details, such as patient name, the physician treating the patient, clinical tests, reports, and diagnosis. 

Advanced telehealth solutions developed by OSP automates clinical data management. Our cloud-based telehealth ensures patient data security and data organization. OSP’s customized advanced telehealth solutions incorporate security features that fasten documentation processes and prevent instances such as loss of files or mismanaged data. OSP is one of the leading telehealth companies that includes cdss (clinical digital support system) in the telehealth app. We have a 24/7 telehealth resource center to solve your queries and help you with any difficulty you face while using telemedicine.


OSP designs and develops its custom telehealth solutions after thorough deliberation with clients. Having more than a decade of experience in healthcare technology, we have built numerous telehealth solutions for clients ranging from single-physician practices to therapists, home care providers, and even testing centers specializing in maternal-fetal scans. Our solutions aim to address the challenges that our clients face and empower them to bolster productivity and better serve their patients.

We have built several cloud-based and on-premises solutions for a vast clientele. OSP can develop advanced telehealth solutions hosted from the cloud to eliminate the need for clients to invest in hardware or a dedicated IT infrastructure. This ensures that clients can use the solutions through existing devices and an internet connection, even while moving. We take time to understand client requirements and deliver the best solutions for streamlining operations.

At OSP, we prioritize the satisfaction of all the stakeholders, including our clients' patients. Our HIPAA-compliant telemedicine software solutions will ensure complete security and integrity of the client's operational data and patients' Protected Health Information (PHI). OSP does this by comprehensively testing its solutions against established criteria and following global best practices to ensure that data is not leaked through any functions.

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Advanced Telehealth Development Services


Mobile Based Telehealth Software Applications

  • User-Friendly Interface For Ease-of-Use of Telehealth Solution
  • Video Clarity For Quality Virtual Consultation
  • Chatbot For Patient-Doctor Engagement
  • Compatible on Android and iOS Operating Systems
  • Mobile-Based Payments Feature for Convenience

Telemedicine Software For Physicians

  • Integration With EHR For Efficient Remote Care
  • Optimized For Smooth Function Without Extensive Hardware Requirements
  • Highly Interactive User-Interface in the Integrated Telehealth Solutions
  • Optimized For Uninterrupted Streaming With Lower Bandwidth Internet Connection for Efficient Virtual Care
  • Feature for Sharing Files and Educational Material for Better Disease Management

Integration of Healthcare Software With Advanced Telehealth Solutions

  • Integration With EHR Platform For Viewing Health History During Virtual Consultations
  • Online Payment Module For Digital Payments to Facilitate Convenience
  • Feature For Online Appointment Scheduling and Re-Scheduling in the Telehealth Solution
  • Custom Telehealth Platform Tailored For Specific Requirements
  • Integration With E-Prescription Software To Streamline Prescriptions

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Frequently Asked Questions

A comprehensive telehealth solution should include features like secure video calls, EHR integration, payment options, remote patient monitoring, appointment scheduling, secure messaging, etc. These features enable the provider to deliver timely and efficient care while maintaining patients’ confidentiality. A comprehensive telehealth solution focuses on increasing access to medical services, reducing travel time, minimizing wait times, providing continual monitoring for chronic conditions, and more. Hence, it enhances patient outcomes and healthcare delivery.

Custom telehealth software solutions can address the unique needs of various medical specialties by offering specialized features tailored to each field. For instance, the software may include customized features of secure messaging, video conferencing, and virtual therapy tools in mental health services. Workflow integration, adaptability, and user-friendly interface enable seamless incorporation into diverse healthcare practices. For data security, the software should adhere to the specialty-specific guidelines.

Yes, telehealth solutions can support the integration of additional features like e-prescriptions, telemedicine billing, and virtual patient education. Customized software may have these integration features to boost the functionality of healthcare organizations and enhance the overall patient experience. E-prescriptions streamline medication management, telemedicine billing facilitates efficient reimbursement, and virtual patient education provides educational resources to improve remote patient healthcare experience.

Telehealth contributes to preventive care and ongoing health management by enabling regular remote monitoring, health education, and timely intervention. Remote patient monitoring tools, wearable devices, and telehealth mobile applications allow providers to track patients’ health metrics and vital signs, facilitating ongoing care support. Telehealth solutions promote accessibility to regular follow-ups, appointment scheduling, real-time interactions, instant support in emergencies, etc., benefiting patients and providers.

Yes, the telehealth platform complies with healthcare industry standards and regulations, such as HIPAA. It implements robust encryption protocols and security measures and provides role-based access control to safeguard patient information and maintain confidentiality. Regular audits are conducted to verify adherence to the latest HIPAA guidelines and other related standards. It fosters trust and compliance with legal terms.

Yes, the telehealth solution integrates with electronic health records (EHR) systems. Such integrations are vital in enhancing overall efficiency and continuity of patient care. It allows providers to access the updated patient health records in real-time, allowing them to make informed decisions and streamline workflows.

In transmitting sensitive health information during telehealth sessions, the healthcare organization uses advanced encryption algorithms and protocols to convert data into an unreadable format, making it indecipherable to unauthorized users and attackers. Also, organizations ensure that the data residing on their data source is encrypted and that only authorized personnel with decryption keys can access and understand the data. End-to-end encryption and authentication fortify patient data privacy and help in building trust.

Healthcare providers must use customized telehealth solutions to address accessibility requirements for disabled patients. For instance, the telehealth solutions provided to disabled patients should offer features like screen reader compatibility, adjustable font sizes, closed captioning, multiple video conferencing features to provide interpreter services, and more. Federal disability discrimination laws like the Americans with Disabilities Act (ADA) and Rehabilitation Act of 1973 (Section 504) strictly prohibit discrimination against people with disabilities and call to provide equal access to healthcare services.

The telehealth platform is compatible with remote patient monitoring devices and wearables. An efficient telehealth solution allows healthcare providers to gather real-time data, monitor patients for chronic conditions, check vital signs, activity levels, and more. It reduces patients’ travel costs and wait times, ensuring enhanced remote care quality. The remote patient monitoring devices are blood pressure cuffs, glucometers, pulse oximeters, ECG with BP, wearables, etc.

Telehealth platforms implement robust data backup and disaster recovery protocols to prevent data loss and ensure service continuity during unexpected events. A comprehensive data backup strategy is formed to ensure minimal downtime and quick recovery. Regular automated backups are performed for the critical data. In cases of disaster, redundant systems and failover mechanisms are performed. It helps in providing uninterrupted telehealth services. These measures safeguard patient information and promote resilience during unforeseen events.

Telehealth software offers analytics and reporting features that enable healthcare providers to monitor telehealth usage and patient outcomes. These features provide actionable insights into patient behavior, real-time health metrics, care plan effectiveness, etc. Telehealth analytics help providers to track appointment volumes, patient satisfaction, and clinical outcomes and assist in clinical decision-making. Also, integration with EHRs provides real-time, up-to-date information on patient health. Overall, it optimizes the telehealth workflow and enhances healthcare delivery.

Telehealth systems handle interoperability with other healthcare systems and third-party applications by adhering to standardized healthcare data exchange protocols such as HL7 and FHIR. It seamlessly integrates with the EHR and other healthcare systems to ensure smooth information exchange. Telehealth interoperability focuses on secure data sharing to enhance functionality. This interoperability provides seamless access to patient health records and streamlines collaboration among healthcare providers.

The telehealth platform addresses issues related to prescription management and pharmacy integration for remote consultations through the e-prescription feature. The tailored telehealth software generates electronic prescriptions, which can be forwarded to the pharmacists for better clarification. The software can also integrate with the pharmacy systems, providing real-time verification of medication availability and insurance coverage. Patients get a prescription refill option, which their providers cross-check. After their confirmation, the patient can get their medication. These features improve remote medication management and multiply the accessibility of a single pharmacist.

Telehealth platforms integrate with medical devices, like remote monitoring equipment, through secure APIs and interoperable standards. It facilitates seamless information flow between different devices and a virtual care environment. Remote monitoring equipment provides real-time health data to telehealth systems, enabling healthcare providers to monitor patients’ vital signs and chronic conditions remotely.

Yes, telehealth solutions can support remote diagnostic testing. The results can be securely transmitted and integrated into patient records through various methods like cloud-based analysis, rapid test integration, and integration with EHRs. In cloud-based analysis, digital data can be securely uploaded for objective analysis. Under rapid test integration, telehealth-purposed home kits are used to perform various tests to collect and process specimens and blood samples within a few days. Integrating with EHRs enables providers to review and interpret test results during virtual consultations while maintaining the integrity of patient records.

Yes, OSP can develop custom telehealth software solutions. We specialize in understanding the unique needs of our customers and help them with tailored software that can improve their organizational workflows. We design telehealth solutions that seamlessly integrate with existing systems and ensure adherence to regulatory compliance. The customization features may include video consultation, patient portals, remote patient monitoring, and a secure repository. We work closely with healthcare stakeholders, enhancing patient care and streamlining operations.

OSP can assist healthcare organizations in implementing telehealth solutions by offering custom-designed software with unique features to enhance their organizations’ operational efficiency. We can provide features like video conferencing, remote monitoring, and secure data handling. Ongoing support is offered to help staff utilize our software solutions most effectively. Customized training plans to address raised concerns are also available. Our software ensures compliance with healthcare regulations and enhances patient care by improving accessibility and reducing geographical barriers.

Our telehealth solutions adhere to robust interoperability standards like HL7 and FHIR that facilitate integration with Electronic Health Records (EHRs) and other healthcare systems. We use Application Programming Interfaces (APIs) that enable the secure sharing of patient’s health information between telehealth platforms and EHRs. The seamless integration feature provides a unified patient information ecosystem, allowing providers to access comprehensive data, streamline workflows, and make informed decisions.

OSP can provide training and support for healthcare professionals to use telehealth solutions effectively, ensuring a smooth transition to virtual care delivery. Our services may include onboarding sessions, custom training modules, and ongoing support to help staff get familiarized with the new telehealth software features and functionality. We aim to promote efficiency and enhance the overall quality of virtual care delivery.

OSP prioritizes patients’ data security and privacy in telehealth solutions by adopting robust measures. We implement data encryption during transit and when at rest. Also, strict adherence to healthcare data protection regulations, such as HIPAA, is in place. You get the next level of security as we employ advanced authentication measures and vulnerability assessments, ensure end-to-end encryptions for all communications channels, and conduct regular audits. By adopting these measures, we uphold the confidentiality and integrity of sensitive healthcare information and promptly mitigate risks.

Yes, OSP can provide examples of successful implementations of telehealth solutions showcasing improvements seen in patient accessibility and overall healthcare outcomes. We are proficient at providing customized telehealth solutions designed to improve the overall efficiency of healthcare organizations. Increased patient accessibility, enhanced automation, improved healthcare outcomes, etc., are some of the achievements that we boast about. You can visit our website and check out our case studies section for detailed information. You will get to read the challenges we faced and the solutions we provided to our happy clients.

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