Healthcare ERP Software Solutions

A healthcare ERP platform enables medical organizations to streamline workflow management and optimize resource allocation. Healthcare ERP systems help healthcare organizations to maintain efficient administrative oversight and smooth communication among the departments. OSP can design and develop healthcare ERP software for hospitals and clinics to integrate and centralize data functions from all their departments. We carry out a thorough assessment of the existing workflows of an organization and develop the ideal software solution to help maximize productivity

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ERP Systems For Healthcare

Every healthcare organization is only as good as the people it employs. The larger the institution gets, the more the complexity of human resources management becomes. OSP can design Cloud-based healthcare ERP for healthcare including a module for HR operations. The platform significantly optimizes activities like hiring, on-boarding, payroll, and attendance.  

We leverage the latest in healthcare automation technologies to minimize all the manual and repetitive activities for users. Our custom hospital ERP system can directly help in maximizing the speed and efficiency of all human resource management workflows to optimize staffing.

Hospitals and clinics carry out a wide range of operations like appointment management, patient care, billing, inventory, and others. OSP can develop an ERP for healthcare with advanced tools to help analyze the data generated from all the workflows. These insights will highlight the pain points in the operations and help administrators identify the causes for inefficiencies. 

Knowing the causes for inefficiency will help the organizations address the underlying challenges and improve the productivity. Such a data-driven insightful approach will not only improve patient care, but also boost efficiency of revenue cycle management. We can simplify healthcare ERP implementation with a business intelligence module that benefits the providers, patients, and the payers.  

Hospitals and clinics always need to be ready and equipped to serve patients. OSP can develop an ERP hospital system that will act as a single dashboard for tracking inventory. This platform will allow the staff to catalogue all the items such as medical equipments, supplies, patient prescriptions, and health and wellness products with a scanner and send alerts if any items are low in quantity. In addition to this, our solution will also notify the staff if any items are nearing their expiry.  

The inventory management module is indispensable in an ERP hospital management system as it will enable the organization to always stay equipped and prepared. We can build a customized dashboard that offers interactive visuals to represent the quantity in stock to update the staff and prevent shortages.

Medical supply chains need to be efficient and robust to ensure that hospitals and clinics can always be equipped with timely care solutions. OSP can tailor a healthcare ERP solution to your needs that includes a supply chain module to help the organization ensure availability of medical supplies. Our intuitive inventory tracking and monitoring, along with automation of procurement and ordering help the staff maintain a steady supply of essential items. 

We can offer a single centralized interface for the hospital to track and monitor the entire sequence of processes in procurement and inventorying. Users can view audit trails of previous reports, approvals, signatures, and documentation for everyday items, as well as sophisticated equipment. Our custom-built platform will help users generate purchase orders pre-emptively before stocks run out and finalize delivery schedules to avoid wastage and understocking. 

Hospitals need to manage multiple workflows simultaneously. These include patient care, human resources management, inventory management, billing and finances, and appointments and admissions, among others. OSP can design and develop a customized medical ERP system with advanced features for workflow management. It allows senior executives to maintain efficient oversight over day-to-day operations and govern efficiently. Our solution will streamline the overall management of hospitals from the top down and highlight inefficiencies in everyday operations.

Healthcare organizations need to monitor their finances just like every other corporation. Factors like billing, reimbursements, co-payments, payroll, and overhead get increasingly complex as the organization grows bigger. OSP can design a custom healthcare ERP software with tools for complete financial oversight. It will enable the senior management to monitor and track all the finances of the organization and identify processes that incur the highest costs. 

Knowing which operations attract the highest costs allows healthcare organizations to take measures to control spending. Our ERP medical software offers an aggregated perspective on the finances of the institution which helps managers obtain useful insights. We help organizations streamline financial management and serve all stakeholders better. 

Patient management is important for hospitals to offer better care and patient experience. OSP can develop ERP healthcare solutions to help providers get a 360-degree view of patients. This includes everything from the first appointment to the first consultation, medical history, health plan, payments, admission, and tests.     

Knowing patients allows providers to serve them better. Our ERP systems provide a complete view of each patient’s profile, which helps providers improve quality of care. This also helps them treat patients with chronic conditions better since such patients require extensive, continuing care over a longer period.


A healthcare ERP software enables medical organizations to streamline all the operations. It offers data about the activities and workflows on all departments in a single interface. Senior administrators can have a broad overview on all operations and know the pain points causing inefficiencies. This insight enables them to take the necessary measures to remove the inefficiencies and achieve maximum productivity.

An ERP for healthcare offers a consolidated view of all the operations with an update on each workflow. This helps providers as well as the management staff to make informed decisions regarding patient care and everyday administration. The result is an overall improvement in the efficiency and productivity across the organization.

Every medical organization deals with vast amounts of data generated from clinical and administrative activities. Healthcare ERP systems with tools for analytics and business intelligence turn the data into useful insights. These insights help both providers and other staff make improvements in their workflows for greater efficiency and quality of care. It helps the organization serve all the stakeholders better and lower operational overhead.

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Healthcare ERP Services


Design and Development of On-premises Healthcare ERP Platforms (For Large Healthcare Institutions)

  • Comprehensive assessment of existing workflows and digital infrastructure
  • Inclusion of custom features to match requirements
  • Integration of existing systems with the ERP
  • Rigorous testing of all sub-systems to ensure compliance and functionality
  • Interactive, user-friendly interface for fast adoption

Development of Cloud-Based Healthcare ERP (For Small Healthcare Institutions)

  • End-to-end Healthcare software development services with custom features
  • Establishment of access controls for data security
  • Secure backups of data to ensure business continuity
  • Comprehensive testing to ensure HIPAA compliance
  • Deployment and integration with existing systems

Design, Development and Deployment of Hybrid Healthcare ERP Solution

  • Technical assessment and consultation to identify requirements
  • Tools for creating access controls with customizable privileges
  • healthcare cloud solutions for creation of secure cloud-based backups of on-premises data
  • Data encryption to ensure privacy and integrity of sensitive information
  • Development of mHealth applications for mobile-based access

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Frequently Asked Questions

A healthcare ERP is a specialized solution designed and developed to meet the specific needs of the healthcare industry. Some major differences between traditional ERP for other industries and healthcare ERP include the following,   

  • Focus on Care: Hospital ERP software includes features for patient appointments, medical billing, accounts receivables, admissions, and medical supply chain management. These do not exist in traditional ERPs.      
  • Compliance: Healthcare ERP systems are developed to meet regulations specific to the healthcare industry. This includes HIPAA and HITECH, among others. These are intended to ensure the security of patient data and best practices around medical technologies.     
  • Revenue Cycle Management (RCM): Medical billing and Revenue Cycle Management includes processing claims, coding, accounts receivables, reimbursements, and co-payments. Unlike traditional ERPs for other industries, ERP solutions for healthcare are specifically designed to meet these demands and challenges.     
  • Interoperability: Healthcare ERP solutions must be interoperable with other medical systems like EHRs, billing software, laboratory and radiology management systems, etc. ERP software for other industries has no such requirement for integrated healthcare solutions 

Healthcare ERP software provides a comprehensive overview of all the operational information at medical organizations. This platform also provides intuitive visualizations of this data with analytical insights. Both enable providers and senior administrators to make informed decisions to improve all workflows’ efficiency and productivity. Improving overall productivity eventually resulted in better patient experiences and lowered overhead for hospitals and clinics.  

  • Lowers Overhead:  Healthcare organizations can reduce spending and optimize operating costs using a medical ERP.   
  • Insights: Using an ERP for healthcare provides analytical insights from existing operational data to help providers and staffers boost productivity.    
  • Decision-Making: A healthcare ERP system provides detailed insights about all workflows at a hospital or clinic. This helps administrators make accurate decisions for improving overall efficiency.    
  • Streamlined Operations: A medical ERP streamlines all clinical and non-clinical operations by providing a comprehensive 360-degree view of all operational data.  

A healthcare ERP allows healthcare organizations to deploy and utilize their resources optimally. Furthermore, it also provides important insights that enable senior managers to lower their operational overhead. These factors eventually result in increased productivity, lower wastage, and better management of all existing resources.   

Hospitals and clinics that use a healthcare ERP solution can achieve better cost-based optimization in the long run. In addition to the direct cost benefits, using an ERP enables organizations to serve patients better and improve engagement. This goes a long way in building patient loyalty and ensuring patients don’t change their providers. All of these benefits improve the financial management and revenues of healthcare organizations. 

Yes, healthcare ERP systems are developed with compatibility in mind. Companies specializing in healthcare software product development ensure that ERP solutions can exchange data with medical records systems seamlessly. Customized healthcare IT solutions can also enable hospitals and clinics to implement and integrate ERPs with existing systems. The ability to exchange data enables organizations to leverage the full benefits of ERP software.

Yes, healthcare ERPs can support medical organizations in complying with evolving healthcare regulations. The role of such solutions is to gather and present data from all the operations at hospitals or clinics. This enables the clinical and administrative staff to know existing protocols and workflows and maintain audit trails for all activities. So, the management can assess all processes and make suitable changes to match regulations.   

Without an ERP solution, the organization must manually analyze which activities must be adjusted to suit regulations. This is slow, cumbersome, and prone to oversights, which could unintentionally result in non-compliant activities. 

Yes, there is plenty of room in healthcare ERP systems to meet the unique needs of organizations. Companies offering healthcare consulting and product development services can assess the needs of organizations and build ERP platforms accordingly. This enables the customers to prevent unnecessary costs and have a platform according to their needs, speeding up its acceptance among the staff.  

Some of the core modules of medical ERPs include –   

  • Financial Management: To handle all healthcare organizations’ financial and RCM activities.    
  • Inventory Management: Monitoring and tracking all supplies and equipment and placing orders according to requirements.    
  • Regulatory Compliance: Contains tools for managing documents, audit trails, and reporting to ensure all workflows comply with regulations.    
  • Supply Chain Management: Used for managing procurement, suppliers, and inventory tracking.   

  • Servers: Compatible servers with sufficient RAM and memory capabilities to handle processing load. Backups stored on remote servers provide reliable redundancy.    
  • Networking Infrastructure: High-speed LANs, WANs, and internet connectivity for data exchange. Firewalls and VPNs to help ensure data security and privacy.    
  • Central Database: A centralized repository for storing all the organization’s data, which also helps retrieve and manage data.    
  • Endpoints: Compatible computers, tablets, and laptops that can run the ERP software and use all the functions.  

An ERP includes several security features for ensuring the privacy and security of sensitive medical information  

  • Data encryption: To protect data in transit between systems.  
  • Access Controls: To prevent unauthorized access.  
  • Audit Trails: To track platform activity and deter unauthorized actions.  
  • Role-Based Data Access: The data is segmented so medical professionals can only access the required parts. For example – a billing professional may not be able to view the complete health histories of patients.  

  • Assemble a Team: Put together a team of professionals to determine which parts of the data need to be migrated and how to scrub it. They must be experienced in managing data.    
  • Map the Data: Mapping the data reveals all the different types and formats of data present. This allows the team to formulate a clear roadmap for migration.   
  • Decide What To Transfer: Only some of the data present would be needed for the new ERP system. Some parts might be redundant, while others might need to be updated or lose relevancy.     
  • Carry Out Migration: Migrate the data from one system to the other. The process can either be done in one go or part.   
  • Testing: Test the data against all criteria to ensure that it is usable and that only the pre-planned data arrived in the new system.  

  • Encryption: Encryption algorithms protect the privacy and integrity of the data while it being transmitted.
  • Audit Trails: Audit trails create a log of all activities and access to the data, highlighting any unauthorized or illegal activities.
  • Access Controls: Members of the staff can have access rights to the data based on their roles and privileges.
  • Data Backups: Copies of the data stored securely at a remote location ensure business continuity in the event of unforeseen system failures.
  • Data Masking: A cybersecurity measure that creates a fake copy of the data to protect its privacy in case of data breaches.
  • Periodic Vulnerability Testing: It involves hiring cybersecurity professionals to simulate a cyberattack on the system to test the security measures.
  • Regular Software Updates: Periodic updates to the software system will ensure that it is up-to-date and secure against any data loss or breaches.


Healthcare ERP solutions include features for supply chain management and inventory management. The former enables organizations to track inventories, make procurement orders, manage suppliers, evaluate costs, and ensure that the items arrive on time. The inventory management feature allows institutions to monitor and track the quantity of items their expiration dates, and assess the amount required. Both features help to facilitate supply chain management, inventory control, and procurement of medical supplies.  

A healthcare ERP uses interoperability standards like FHIR and HL7 that define common standards and formats for data exchange. Furthermore, ERPs use APIs (Application Programming Interfaces) to ensure seamless exchange of information between different modules. APIs are bridging software that allows two or more systems to connect and exchange data.  

One of the best ways to handle growing data loads is to migrate to the cloud. This allows organizations to acquire additional storage and processing capabilities without spending on physical hardware. The cloud services providers would provide ad-hoc storage and hosting services as required.   

Another way of accommodating growing data needs is to implement load balancing. This distributes the user requests and processing across multiple servers. Doing so prevents one server from becoming a point of failure. Other techniques include data scrubbing and deduplication, which removes outdated and redundant data. 

A standard protocol in healthcare technology is to have backups of existing data and keep creating backups regularly. The backups are usually stored at a remote location or on a cloud so that they may be safe from any disaster that might happen at the primary location. Government regulations dictate these measures and must be followed by all organizations that handle sensitive medical data. The backups are used in disasters like natural calamities and unforeseen system failures. 

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