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Patient Engagement Software Solutions | Patient Centered Care Solutions

Custom patient engagement solutions to automate patient-centric care in USA


Patient engagement solutions to promote care management in USA

Medical professionals are health experts, and some may feel that patients should simply follow their advice. However, according to research, patients also play a key role in decision-making. They display greater understanding and deeper commitment to healing and health maintenance. Increased patient engagement in healthcare improved patient satisfaction and cost savings. So, what is patient engagement?

Patient engagement strategies include everything, from patient engagement portals to social media strategies, that allow patients to actively partake in their own health for improved outcomes engaging patients in their own health to achieve better outcomes. Patients can participate in care through a practice management software, and the healthcare provider intervenes to encourage participation. Health centers in the US require patient engagement systems to drive more patient outcomes at lower costs. Making plumbing available to patients is a good first step, but true participation requires more human interaction and physicians and/or staff intervention.

Strategies for patient engagement includes greater intervention to motivate them for patient education. In this way, patient engagement clinical trials actively engage patients in the processes of collecting information and forming decisions about their symptoms, illnesses, and treatment options. 


The common bottlenecks which might slow down your business growth


Data Management

Healthcare organizations in the USA deal with large volumes of patient data on a daily basis, which creates challenges of going through them, managing data, and creating value from the information obtained.


Patient Communication

A lack of mobile patient communication tools lead to wastage of time, delays in information updates, and excessive charting.



The US health industry often sees challenges in terms of data usability and accessibility of patient health informatics.


Data Security

Sharing patient data across multiple health centers increases the vulnerability of security breaches, making data security a major concern in the USA.


HIPAA Compliance

HIPAA compliance is challenging for the US healthcare sector because it requires continuous training of staff about every aspect of HIPAA implementation, making the process time-consuming and cumbersome.


Workflow Management

US healthcare professionals need to pay attention to workflow issues related to productivity losses for pharmacists, physicians, insurance providers, and stakeholders.

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Custom patient engagement solutions to automate patient-centric care in USA

OSP can create patient engagement tools that maximize nurse-patient engagement and patient outcomes.

End-to End Solutions to Enhance Patient Engagement

Accelerating advanced digital strategy, combined with modern technology, to deliver meaningful Patient Engagement experiences

Patient engagement systems for Patient Management in the US

The US healthcare system is complex, and it involves a series of steps and tonnes of documentation. Patients need to schedule appointments, then fill up registration forms and go for doctor visits. Manually handling all operational processes related to patient data can cause delays and discrepancies. Patient engagement software solutions facilitate patient data management and hospital management.

OSP can create a custom digital patient engagement platform that would assist you with health engagement and patient engagement clinical trials. Our patient engagement platform automates appointment management, which eliminates long waiting hours for patients. Patient registration can be conducted online through OSP’ customized patient engagement solutions, including patient engagement questionnaires. We can build patient engagement solutions that will improve patient data management. Handling large volumes of data will be convenient through our automated and secure data management systems.

Patient Portal through digital patient engagement

Patient portal development in US healthcare allows patients to raise concerns regarding their test results, ongoing patient care, treatments, or prescription renewals. The healthcare providers can post answers to the queries. Patients can view or cancel upcoming appointments, message their provider directly, see health center visit history, and access medical records through patient portals.

 OSP can develop patient engagement applications having patient portals to improve patient participation. We are one of the leading patient engagement companies that can design effective patient and family engagement solutions. Patient portals would also give you patient engagement statistics. A higher percentage of patient engagement indicates successful care delivery.

Improving Patient Communication in USA

One of the challenges in the US health sector is that patients do not get enough time to communicate with their health practitioners. Patient-centered communication is closely linked to patient satisfaction, which further affects healthcare revenue. Interactive patient engagement technology like remote patient monitoring tools promote patient-provider communication along with nurse-patient engagement.

OSP can build a patient engagement platform with features, such as telehealth, chatbox and in-app messaging. A telehealth application incorporated in patient engagement solutions allows patients to reach out to their clinicians from anywhere. Patient engagement strategy with chatbox and in-app messaging enable patients to post queries and receive real-time responses. OSP’s custom patient engagement services can facilitate active doctor-patient communication, thus allowing health professionals to provide better care services. 

Billing and Payments using a patient engagement platform

Medical billing in the US health industry can be a time-consuming process. Healthcare consumerism allows patients to choose the best value of care. Patients can choose many options for bill payments. Patient engagement solutions simplify the billing and payment system through the health engagement model.

OSP can customize cloud-based patient engagement solutions that enable online bill payments via applications. Patients can choose options and easily make payments through mobile or web-based apps. Similarly, OSP’s custom patient engagement services can resolve medical coding issues and reduce errors. We can become your patient engagement advisors and eliminate delays in payment reimbursements using health informatics and automation.

EHR Integration with Health Informatics in USA

Health informatics use the advanced technology to organize and analyze health records for improving healthcare outcomes. EHR integration gathers data and insights from digital health tools to help health providers find data easily and simplify operational processes. EHR integration with health informatics makes it convenient to view data and exchange data across multiple health organizations.

Custom EHR and health informatics solutions included in OSP’s patient engagement solutions support real-time data analytics and predictive analysis. Our patient wellness applications can help you reach the target outcomes using EHR. We can create digital resources and patient engagement solutions to facilitate the implementation of EHR with health informatics.

Patient Data Management and Interoperability

Healthcare centers in the US deal with huge amounts of data on a daily basis and manual handling can create a mess. Files can go missing and data privacy may be invaded. Interoperability is also a major concern in healthcare, especially in integrated care delivery. Patient engagement solutions can resolve these issues and allow a smooth exchange of data files across multiple interfaces.

OSP can create custom patient engagement solutions that simplify real-time healthcare analytics and clinical decision support systems (cdss). We can make it easier for healthcare professionals to view patient data through electronic health records and exchange data electronically through applications like mhealth and telehealth. Data interoperability enables different physicians to evaluate a case and perform diagnosis. All patient data can be stored safely online using our advanced patient management solutions. In this way, data management becomes convenient and operational processes have minimum errors. 

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Re-envisioned for healthcare stakeholders

Online Patient Portal

  • Meaningful Use stage 2 compliance to enhance patient engagement solutions with seamless communication and fruitful interactions for better care delivery and outcomes.
  • Direct and secure custom-made messaging tools to simplify patient engagement platform and improve efficiency in clinical care coordination.
  • Automated appointment reminders to reduce no-show rates. Send out reminders using patient preferences text, email, or phone that are customized with pre-appointment instructions.
  • Action list to keep track of all those pending to-dos with access to review appointment confirmations, respond to the texts, and more.


  • EHR-integrated custom telehealth solutions with real-time video streaming and HIPAA compliant data sharing to enhance patient engagement solutions in care delivery.
  • Combined telehealth applications with CDS, automated alerts, and networked health data repositories.
  • Helping patients to monitor and manage their health proactively with integration capabilities with third-party home health services.
  • Bespoke interoperability to interface with multiple medical devices, using diverse communication protocols for data acquisition, interpretation, and validation.

Chronic Care and Wellness Management

  • A highly customized and scalable patient engagement technology platform that meets all CMS requirements and consolidates communication and care coordination.
  • Easily identifies qualified patients through Big Data-enabled advanced healthcare analytics tools.
  • Easy-to-build a patient-centered e-care plan based on physical, mental, cognitive, functional, and environmental evaluations of patients.
  • Preventive care services, medication reconciliation with the review of adherence and potential interactions, and advanced patient engagement strategieS to simplify chronic care management.

Health Education Solutions

  • Providing a better experience for your members with uniform, relevant knowledge, and tools that help them adopt healthy behaviors for improved outcomes.
  • Easy-to-understand comprehensive and reliable healthcare data through text, graphics, 3D animations, and instructional videos.
  • Putting health education resources for care planning shared decision making, and health behavior changes.
  • Easy-to-share peer-reviewed, evidence-based, healthcare information that is consistent with current medical practices and guidelines.

Mobile apps on Nutrition

  • Patient engagement solutions smartly customized mobile nutrition apps to help users achieve their personal goals, such as healthy eating, weight loss, or gaining weight.
  • Advanced patient engagement systems feature to track your nutrition habits, as well as activity tracking mechanism to understand your overall calorie intake and output to provide sound recommendations.
  • Brilliant and interactive visualization to showcase daily state in a detailed and comprehensive manner that will push a user towards their goals.

Appointment Scheduling

  • Total flexibility to make appointments for all types of medical processes, such as emergency departments, operating rooms, labs, outpatients, and so forth.
  • The scalable patient engagement solutions, with an advanced appointment scheduling platform that supports setting up, configuring, and managing staff calendars and resource availability.
  • Smartly customized administrator interface allows configuring the appointment capacity, working hours, appointment durations, overbooking limits, types of appointment, and more.

Hospital-branded mHealth Apps

  • Cross-platform custom mhealth apps development for hospitals with advanced functionality for development of new modules and integration to 3rd party systems.
  • Prebuilt EHR, practice management and 3rd party software systems’ interfaces that easily support multiple concurrent interfaces.
  • A broad spectrum module library to choose multiple features, such as bill pay, Rx refill requests, urgent care wait times, physician search, appointment scheduling, and lab results.

Health Tracking Mobile Apps

  • Integrated health tracking mobile apps to offer significant benefits to the patients suffering from several health issues, and for caregivers to understand the health status of their patients.
  • Health tracking apps connected to wearable devices to track fitness goals, heart rates, and other factors.
  • Added gamification features, with interactive visualizations and social elements to enhance the patient engagement solutions

Point-of-Care Devices

  • Advanced made-to-order point-of-care devices to provide fast and reliable insights to simplify healthcare delivery.
  • Easily customizable workflows and QI rules designed to promote the best medical practices and better patient outcomes.
  • Automated alerts to identify potential risks and action items for appropriate and timely follow-up.
  • EHR-integrated flexible and customized POC devices to easily access all the clinical data on one click.

Embedded System

  • Delivering advanced tailored embedded healthcare systems using IoT hardware, MQTT, protocols and datagram transport layer security.
  • Leveraging cloud-network to store collected health data and making it accessible to the caregivers to enhance the quality of care.
  • Delivering premium-grade custom embedded software patient engagement solutions for remote patient monitoring and controlling.

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