Accurate data is vital to run just about every kind of business. Healthcare is no different. For hospitals, there are bound to be multiple workflows happening simultaneously in multiple departments. All of these must function cohesively to make things happen as desired. Administrators at hospitals need to have real-time data from across the organization to know what’s happening and make informed decisions. The best way to do this is through a healthcare dashboard.
The data is stored in multiple software like electronic health records, pharmacy management solutions, medical billing software, and other components of the integrated healthcare system. Data aggregated from these disparate sources and presented intuitively on a healthcare dashboard is a helpful tool for CEOs. It highlights hurdles to efficiency and problems with care and shows the pain points that need to be addressed. In other words, medical dashboards enable the executives to run their hospitals profitably while ensuring patients have a positive experience.
How Do Healthcare Dashboards Help?
Dashboards show important information in real-time. Regarding medicine, hospital dashboards are customized healthcare provider solutions that show business information about a hospital using intuitive graphs and numbers. Some of the factors represented by healthcare dashboards may include the number of admissions in a given period, available beds, number of admissions in the emergency room (ER), number of reimbursements month-wise, accounts receivable, and so on. In other words, a dashboard for healthcare is like a performance indicator showing the metrics that indicate the status of hospitals.
Hospital dashboards help with clinical informatics and act as Healthcare Analytics solutions by having all the necessary information on one unified interface. The information represented in graphs and demonstrated as statistics paints an accurate picture of a hospital’s operational efficiency. This enables the CEOs to direct operations and address problems that hamper either clinical or administrative activities. The smooth functioning of those is essential for the hospital to continue to serve its patients well.
Important Types of Health Care Dashboards
Healthcare software development has become a massive industry within the broader software market. Innovations in healthcare custom software development led to the creation of several solutions aimed at clinical activities. It wasn’t long before companies offering custom healthcare software shifted their focus and began targeting the administrative aspects of healthcare. This led to the developing of solutions for online practice management, patient engagement systems, and healthcare analytics dashboards.
A healthcare dashboard is a potent tool for business intelligence and can be customized to match different workflows at a hospital. Let’s have a look at some of them –
Payer Claims Analytics
As mentioned earlier, hospitals need to function like for-profit corporations to offer quality services to patients. Reimbursement from payers is a major source of revenue for hospitals. So, a healthcare dashboard dedicated exclusively to payer claim management is important from an administration point of view.
As the name indicates, this healthcare dashboard shows all the important data relevant to claims. Some common metrics would include the average time for claims processing, and the average number of claims rejected, accepted, and denied claims status. This information helps the decision makers to identify the causes of delays, denials, and rejections for maintaining steady revenue cycles.
Billing workflows form the heart of the financial activities at hospitals. So, it should not be surprising that healthcare organizations will have a dashboard dedicated to billing activities. Depending on the type of medical center, custom healthcare software services can offer tailored dashboards for tracking billing workflows.
Such dashboards would show the out-of-pocket payments received month-wise, total collections for a period, accounts receivable, total revenues for each month and year, and others. This information reflects the financial health of a hospital or clinic and empowers decision-makers to take appropriate steps to address any problems. In addition to large hospitals, smaller clinics and practices also use such dashboards.
The pandemic led to the rapid adoption of several telehealth systems since people could not visit clinics for fear of infection. Perhaps the most important example of a telehealth solution is mhealth applications. These platforms enable the delivery of care services remotely through mobile devices. The best part for patients is the feature of having virtual consultations with their doctors without even needing to leave their houses.
A mhealth dashboard would need to be integrated with EHR software and have seamless electronic data exchange with HIPAA compliance to enable physicians to look at patients’ health data. It would have to feature metrics like age, gender, height, weight, blood type, and medical reports. Such information helps doctors understand their patient’s health and recommend the right treatments.
Population Health Analytics
This is an important healthcare dashboard used by public health experts for population health management. It aggregates medical information of the wider population and presents it in a highly readable format for relevant experts. Things like the percentage of adults with chronic diseases, the number of people suffering from certain health problems, the fatality of diseases, and many others.
This information is invaluable for public health experts and policymakers to coordinate and address major public health problems. This type of healthcare dashboard was a powerful tool for the government to manage the pandemic and take the necessary steps to ensure public safety.
This is an important solution to help small practices manage their operations efficiently. A dashboard for practice management features all the important metrics that show the operational status of a practice. Factors like the number of appointments over specified periods, net earnings, number of patients in a specified period, number of patients seen by each doctor, and so on.
As mentioned above, telehealth solutions are being widely adopted by the industry. Some have even called it the next big thing in healthcare. Telehealth systems enable providers to offer care services remotely through telecommunication channels. A telehealth dashboard would feature metrics that cover patient data and other statistics that help doctors coordinate their care efficiently.
It shows information like patient names, symptoms, health histories, and medical reports. This healthcare dashboard enables doctors to provide care remotely by showing all the important patient data on a single interface. Additionally, it is useful for providers to update EHR for better medical records management. Telehealth dashboards are even deemed integral to the wider concept of telehealth in the healthcare industry.
Healthcare dashboards are excellent tools for administration and governance. The benefits of management offered by these solutions eventually trickle down to the clinical operations carried out by the actual medical staff. The growing technology adoption is ushering in automated healthcare solutions that need lesser human intervention than before. By consolidating all the important information in one place, a healthcare dashboard facilitates better coordination and, as a result, improves overall integrated care management.
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Written by Riken Shah linkedin
Riken's work motto is to help healthcare providers use technological advancements to make healthcare easily accessible to all stakeholders, from providers to patients. Under his leadership and guidance, OSP Labs has successfully developed over 600 customized software solutions for 200+ healthcare clients across continents.