Value-based care revolves around healthcare services that offer advanced capabilities and convenience for patients. With a pandemic raging in our midst, the need for hospitals to speed up and automate their processes has never been more urgent. A hospital information system software is designed for precisely this purpose. An integrated hospital information system accumulates healthcare and hospital management information and uses this information to aid healthcare providers in offering effective and superior caregiving. Executing a robust hospital information management system can streamline operations across multiple departments in the hospital, such as clinical, financial, OTs, labs, pharmaceutical, pathology, etc. It can further be integrated with mHealth applications for remote health management.   

Modernizing healthcare involves implementing advanced technologies towards electronic health records and integrated healthcare systems. As hospitals look to incorporate these automated mechanisms into their system, a management information system in hospitals can do the job comprehensively. Apart from a higher quality of caregiving, hospital information system applications can automate management processes and reduce the tedious paperwork involved in patient record processing. Medical records management can be applied toward managing and maintaining patient details, keeping track of appointments, insurance references, and bill payments. Health information systems are designed to reduce time, costs and errors, and improve efficiency, security, and accessibility of data management.   

The Need for Hospital Information Systems

As healthcare shifts its paradigm toward patient-centric caregiving, hospitals need to balance quality of care delivery with moderate costs while simultaneously tracking workforce performance and financials. Every hospital has a unique business model, and to keep all these dimensions effective, a customized management information system in hospitals is highly essential. A robust hospital management information system can provide actionable insights into the massive amount of data collected in the hospital.  

Through the advanced capabilities of a clinical data analysis system, the hospital can analyze medical tests, diagnoses, lab reports, prescribed medications, and many data points on a single dashboard. A tailor-made hospital information system (HIS) can aid clinicians in making prompt and informed decisions about patient care and delivering them right on time. Every hospital must seek to identify their specific needs and understand various trends while choosing an information system in hospital automation. A careful choice of custom healthcare solutions will enable positive outcomes to improve the quality of health care provided in the hospital. Listed below are the many advantages offered by hospital information system software companies:  

  • Data Retrieval Capabilities  
  • Increased Healthcare Security  
  • Improved Operational Visibility  
  • Accurate Data Reporting  
  • Higher Quality Control  
  • Better Patient Management  
  • Easy Healthcare Accessibility  
  • Reduced Overall Costs  

At OSP, we recently designed an integrated hospital management system with integrated care management that offered the following features:  


    1. Third-Party API Integration

    a virtual health feature to support third-party integrations with electronic records and other healthcare CRM platforms. API promotes the user-friendly utilization of these integrations.  

    2. Health Management

    virtual health tool to support viewing patient data from various sources from any smart device. Physicians can keep tabs on patient health through the real-time vitals and health status.   

    3. Notifications, Alerts, and Monitoring

    hospital risk management for senior patients and those with chronic care needs. Physicians receive alerts and notifications of any changes or shifts in health conditions.   

Essential Features of Hospital Management Systems

Essential Features of Hospital Management Systems

1. Appointment Management:  

Online appointment scheduling helps automate the appointments, follow-ups, and any special procedures for each patient. Hospital information system companies can program the online appointment scheduling module to help hospitals handle appointment management, bulk cancellation, rescheduling of appointments, and managing scheduling history. Patients can easily book their physical or remote appointments, and the doctors get the patient’s complete health history before the visit through healthcare provider solutions. The hospital information management system software can be customized to help patients book their lab tests and radiology appointments through patient engagement systems. A direct impact on patient waiting time will enhance patient engagement and trust in hospital management.   

2. Billing Management:  

Billing automation is a necessary process to enhance hospital profitability. Healthcare interoperability solutions can offer an advanced billing module in hospital information systems applications to provide an efficient and error-free billing process. The technology is geared toward capturing every billable service administered for a patient without losing any data and ensuring no loss of revenue. The billing module can be customized to accommodate different billing scenarios based on the claim rules of each hospital. It can help to reduce discretion at the billing desk and ensure that all charges are captured. Automatic posting of medical charges related to different services such as bed charges, lab tests, medicines, consultant’s fees, food, beverage, etc., can be handled efficiently by the billing module in the hospital management system.  

3. Prescription Management:  

Based on the individual requirement of the hospital, hospital management information system software can offer customized architectures that maintain secure communications of e-prescriptions between various caregiving aspects of the patients, their relative pharmacies, and claims agencies for holistic integration and accurate process flow. This e-prescribing procedure empowers the entire process flow of the prescription system and increases patient satisfaction due to error-free dispensing and billing through secure electronic data exchange. All patient-related data on the system can be securely protected through HIPAA compliance.   

4. Pharmacy Management:  

Hospital management information system software can offer document management modules to document and manage every associated patient’s Electronic Health Records (EHR) and Electronic Medical Records (EMR), which includes doctor’s notes, supporting documents, scans and x-rays, claims, and billing-related information, and demographic related information. Furthermore, the pharmacy data management system works toward incorporating audit requirements and updates and modifications related to billing. Hospital management information systems can combine the pharmacy’s compounding skills and multiply them through integration with healthcare automation to create customized medication packages for each patient, according to their individual needs. The success of such a method is crucial to the overall revenue generation of the hospital, as it is a means of offering patients a value-based caregiving experience that addresses their personalized requirements.   

5. Lab Management:  

A Laboratory Information Management System (LIMS) is a vital hospital management information system software module. Clinical informatics solutions can be applied towards lab and test management that can log lab reports for each patient, upload reports and write findings, and manage the hospital blood bank. These technologies can be integrated into the clinical information system to streamline the workflow process for every patient that registers with the hospital. When the physician advises a specific list of tests, the same is updated in healthcare information systems and directly received by the diagnostic laboratory. This interfacing helps to decrease errors caused by the staff. Since all the data is fed into the clinical information system, one can retrieve and review past medical reports of patients at any time.   

6. Patient Management:  

A patient information system in a hospital is a core component of the health information system. Population health management can be applied to match the unique requirement of hospitals to help them manage patient registration, demographic data and keep patient data updated while actively preventing duplication of information. It can prove helpful to patients to book data online, staff can register their details, and hospital physicians can view their reports with a single and well-integrated platform. Through cloud computing in healthcare, healthcare information systems can include a unique patient ID for tracking visits, automatically verifying patients’ benefits eligibility using secured EDI, and hassle-free patient management digitization.  

7. In-patient Management:  

Healthcare information systems can be built to offer an in-patient management module for hospitals to help ward staff manage patient traffic and their bed allocation within the hospital. In-patient management is vital to enhance staff efficiency through automation by saving time and hassle of patient management. Healthcare analytics solutions can automate the day-to-day administrative activities and offer instant access to other avenues of information systems in healthcare, which leads to better patient care. It provides comprehensive data about the admission of patients and ward management, availability of beds, agreement preparation, estimation, planned and emergency admission. In-patient management also deals with advanced ward management needs, such as shifting from one ward to another, availability of beds, surgery, administration of drugs, charge slip, nursing notes, etc.  


 As hospitals look to automate and streamline their processes, a hospital information system works towards workflow enhancements, improving clinical decisions, and augmenting data security. A compliant cloud-based hospital management software system can include a health billing platform with robust encryption, denial management tools, and multiple user components to improve overall profitability. Every hospital has varied needs, and a careful analysis of specific requirements will build a strong foundation toward developmental success. Follow our guide towards implementing a customized solution geared toward providing tailor-made solutions.   

OSP is a trusted software development company that delivers bespoke solutions as per your business needs. Connect with us to hire the best talents in the industry to build enterprise-grade software.


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