A Highly Preferred

The dental health billing faces a number of emerging financial changes and challenges while achieving and sustaining a stable cash flow.

From a business perspective, there efficient dental billing is one the major tasks that the dentist and their staff must regularly complete to keep with.

The manual paper-based billing process employed by many dental health clinics and FQHCs is completely outdated. The existing dental health service providers are facing huge stress on billing management workflow due to increasing number of patients under the dental health coverage.

The collected health data must be reported accurately and consistently and must comply with HIPAA requirements that protect patient privacy and prevent frauds.

Our target market was not only the dental health service providers but also the payer organizations that wanted to streamline the claim workflow while keeping the patient's data safe.

Our client's emphasis on the accuracy, speed, and optimization of the entire claim processing flow.

Dental claims are of high dollar amounts and involve many codes increasing the complexity of the coding process. OSP started gathering the resources to integrate the EHR systems with the proposed medical billing system.

The lengthy 'backs and forths' between providers and insurance companies increase the denial rate. We identified the journey of single dental health claim from CMS code submissions to the final payment.

The primary objective of building the software was to boost the client's claim process workflow. Based on our feasibility report, we decided to come up with the designated user modules to define individual roles throughout the claim process.

We finalized our technology stack and cloud hosting based on the project requirement and the current market trends.

We decided to include the updated ICD-10 and CDT codes in the proposed system with flexible rights to control and update the treatment code.

The client requested to add the intelligent analytics to offer invaluable insights to enhance the system performance.

Dental claims codes are completely different from standard medical claims codes. OSP managed to create a bespoke dental health automated billing system that enhanced the claim processing workflow.

We built a web-based combined version of EHR & Medical Billing system for our client.

Our system was highly customized to target the client's pain points specifically using agile development methods and design-led engineering.

From doctor to FQHC authority, the claim workflow was streamlined, optimized and fully automated to accelerate the claim lifecycle.

Our tailored dental health billing platform follows all the necessary HIPAA compliance standards backed by AWS cloud hosting.

After the initial exploration and assessment, OSP Labs delivered the blueprint of the proposed dental health billing software solution within a week. Our hard work and seamless work strategy allowed us to launch the beta version within four weeks.

During the software life-cycle, we kept the client in the loop to collaborate and ensure the right product delivery on time.

The final automated billing system allowed quicker claim reimbursement by reducing unnecessary code errors.

The billing system helped the client to eliminate multiple medical billers, coders, and reviewer at every step of claim life cycle and reduced the manual billing work.