Our Core Services

Healthcare Consulting

OSP’s team of experienced healthcare experts offers quality healthcare consulting services for providers and health plans. Our team includes experts on enterprise software platforms, US government programs, digital innovation, and business operations.

Learn More

Enterprise Applications

OSP is proficient and experienced in building robust enterprise applications to address your complex and sophisticated software needs and execute your digital transformation lifecycle. We have comprehensive customized tools to solve your healthcare challenge.

Learn More

Healthcare Solutions Enhancement

Optimizing the healthcare system is essential for better productivity and quality performance. OSP’s team of developers can enhance and upgrade the healthcare solutions in modules, security, or interoperability sections with new custom components.

Learn More

Dedicated Quality Assurance

OSP’s QA team can resolve the challenges of disrupted workflow and application safety. We offer assurance in product quality with multiple levels of quality testing, including usability, performance, localization, and security testing.

Learn More

Solutions

Our AI in Speech recognition Software Solutions can automatically capture the complete agent-customer interaction to offer hidden insights and opportunities. The sophisticated language and speech analysis module can identify the language, keywords, and phrases to pick up insights from every aspect of a conversation. OSP can customize speech recognition analytics AI software solutions with powerful speech engine that analyzes these keywords, phrases and speaker sentiments in real-time to help understand the direction of a speech. The tailored speech recognition analytics AI can offer enterprises valuable recommendations to take the next best action.

Sol-image

Our AI in Speech recognition Software Solutions offers automated speaker voice separation. It helps to divide the call agent and clients speech segments to enhance the effectiveness speech analytics. Our powerful speech engine leverages AI in speech recognition analytics to identify caller and agent speakers. After analyzing the audio, speech sentiment analysis, agent performance scoring, speech metrics can be achieved with Speech Recognition analytics AI.

Sol-image

A customer interacts with any business in multiple ways. The interaction is carried out mainly with an ever-growing array of communication channels email, social media, online forms, surveys, chat, phone calls, and more. These interactions can offer us valuable insight into productivity, business performance, and customer’s loyalty. Our speech recognition analytics with AI software solutions collect the waves of structured and unstructured information. It is then transformed into coherent data and analyzed. With millions of multi-channel voice and text interactions, OSP’ Speech Interaction Analytics can Improve operational efficiency and key performance metrics.

Sol-image

Our Speech Recognition analytics AI solutions incorporate advanced knowledge extraction module. It helps to make recorded content discoverable by automatically extracting the keywords and generates overall topics from audio and video recordings. These keywords and topics used to provide automatic notes which can be scanned, or used to drill-down into the speech content. Knowledge extraction helps to summarize longer calls by topics and keywords for management to easily review or escalate critical events at scale. Knowledge extraction proves beneficial in tracking the trends in customer experience through the changing patterns of speech.

Sol-image

OSP can tailor AI in speech recognition analytics to identify the speaker’s feelings, state of emotions and sentiments. Our speech recognition analytics AI can help enterprises to maximize consumer interaction by having a contextual awareness, situational discovery, and tone sentiments. The speech sentiment analysis has its role in understanding the speech data to device smart strategies, improve quality of services, and deliver delightful customer experience. Our speech recognition analytics AI solutions leverage Natural Language Processing to obtain the literal voice of the client considering nuances like emotional data, voice tone, phrasing, and punctuation.

Sol-image

We can tailor AI in Speech recognition Software Solutions as per your needs to automatically surfaces specific keywords, key phrases, and topics from the audio recordings. We employ proprietary algorithms and customer input. Our advanced API platform used Machine Learning to perform predictive analysis of spoken information to classify complex and subjective events automatically. The insights from predictive analytics help to identify the trends, perform competitive analysis, increase efficiency, and automate processes such as quality compliance measures.

Sol-image
Let’s Build Your Software

Our Clients SaysQuote

Success Stories

View All Case Studies

Latest Talks

    Solutions We Offer